Medical Restrictions


Medical Restrictions Definition:

A medical restriction applies to a physical or mental impairment that may restrict an employee from fulfilling one or more specific job responsibilities.

Medical Restrictions are obtained from one of two third party administrators Centurylink utilizes; Sedgwick for Workers' Compensation claims and Reed Group (Centurylink Disability Services - "CDS") for "off job" medical restrictions claims. (ALL EMPLOYEES)

  • Medical restriction requests for worker's compensation related injuries should be reported to UNICALL at 866.864.2255.
  • Requests for medical restrictions not related to an on job injury should be reported to CDS at 800.729.7526. See guidelines for requesting medical restrictions with CDS below.

Please select the option that describes your classification:

PLEASE NOTE: The content of these pages are intended to provide guidance about the employee benefit plans presently sponsored by CenturyLink. If there is any difference between this guidance and the terms of the official plan documents, collective bargaining agreement or company policy, the terms of the plan documents, collective bargaining agreement or company policy will govern.