Departing CenturyLink - Planning to Retire

Departing CenturyLink

As you prepare for your departure from CenturyLink, there are decisions to make and information you need to help ensure a smooth transition.

We encourage you to review the applicable Benefits Resource Guide for Departing Employees and utilize the Departing Employees Checklist for a list of actions to take before you leave the company.

Begin by choosing your legacy company and reviewing the resources available to you. If you were not part of an acquisition and do not belong to any of the legacy companies below, please select CenturyLink.

Quick Links:


Departing CenturyLink, not affiliated with any Legacy Company - Learn more Departing Legacy CenturyTel - Learn more Departing Legacy Embarq - Learn more
Departing Legacy Madison River - Learn more Departing Legacy Qwest Non-Represented - Learn more Departing Legacy Qwest Represented - Learn more
Departing All Other Acquired Companies - Learn more

Related Policies, Plans and Guidelines:

Do you still have questions?

  • Discuss specific items with your supervisor or manager.

  • If you still have questions regarding your benefit plans contact the CenturyLink Service Center at 800.729.7526. Customer Service Associates (CSAs) are available between 8:30 am and 6:30 pm Central time, Monday through Friday.

  • If you still have questions regarding your healthcare and/or life insurance plans, you may send an email by logging in to the CenturyLink Health and Life website, navigate to the top menu and select "Contact Us."

  • If you still have questions regarding your 401(k) Savings Plan contact Wells Fargo at 877.379.0118. Business hours are 6:00 a.m. to 10:00 p.m. Central time, Monday through Friday.

  • If you still have questions regarding your Pension Plan contact the Pension Service Center at 800.729.7526, Option #1, Option #3. Business hours are 8:00 a.m. to 7:00 p.m. Central time, Monday through Friday.